Copper Phone Line Switch-Off: What It Means for Your Home
The UK Copper Phone Line Switch-Off is changing how phone and broadband services are delivered to homes. Traditional copper telephone lines are being phased out by BT and the Government, with local exchanges closing and no new copper services available.
What’s Replacing Copper Phone Lines?
As part of the copper network closure, homes are moving to FTTP (Fibre to the Premises) and VoIP (digital phone services). This upgrade brings faster broadband, but also changes how home phone services work, as calls now rely on your internet connection and electricity.

How This Affects Your Home
If you use a landline, personal alarm, careline service, CCTV, or home monitoring systems, this change may affect how those services operate. Without the correct setup, there’s a risk of losing your telephone number or disconnecting essential services.
It’s also important to plan for power cuts, as digital phone services won’t work without electricity unless backup solutions are in place.
Avoid Rushing the Switch
Many online broadband deals don’t consider alarms, extensions, or support services. Switching without proper advice can lead to problems that are difficult to fix later.
If you’re unsure how to make the switch, we can guide you through the entire process and help you choose the most suitable package for your needs. Call us today or book a call-back at a time that suits you.
Choosing the Right Fibre Speed
Fibre speeds range from 80Mbps to 2.5Gbps, giving households plenty of choice. For most everyday use, around 100Mbps-250Mbps provides a smooth experience, with higher speeds ideal for busy homes and future needs.
How We Can Help
We understand the rollout and will guide you through the transition, asking the right questions to protect your phone number and connected services.
How We Support You
This is where we can help. We understand the decommissioning rollout and will contact you well in advance, taking the time to ask the right questions about your home and lifestyle. Our priority is making sure everything continues to work exactly as it should.
If you have any questions or concerns at any stage, please don’t hesitate to get in touch – we’re always happy to help. Book a call back or e-mail us.


